We ask passengers to arrive at the station in advance due to the need to pass through security procedures. To board the train, passengers need:
- ticket (not required when booking an electronic ticket);
- original identification document (which must match the document on the ticket);
- birth certificate or its notarised copy (for children under 14 years of age).
If you are not a passenger, you will be able to enter the carriage to help disabled people, elderly people, and passengers with children with their luggage.
Up-to-date information about the timetable for a specific date can be viewed in the section "Buy a ticket, view the timetable."
Timetable
|
Train number |
Moscow |
St. Petersburg |
Travel time |
Days trains run |
|---|---|---|---|---|
|
748 |
19:40 |
23:48 |
04:08 |
Mondays, Wednesdays, Fridays and Sundays |
|
Train number |
St. Petersburg |
Moscow |
Travel time |
Days trains run |
|---|---|---|---|---|
|
747 |
06:50 |
11:00 |
04:10 |
Mondays, Wednesdays, Fridays and Sundays |
Services
Passengers on the Nevsky Express can buy hot tea, coffee, juices, water, confectionery, interesting souvenirs and other goods for the journey from their carriage conductor.
The list of goods and prices is posted in the carriages. Just contact the conductor to make purchases.
Nevsky Express passengers can take their pets with them on their journeys. The transportation of animals is allowed in carriages No. 2 and No. 7 (class of service 2Ю).
To search for items left on the train, passengers must fill out an electronic application indicating his/her name, ticket number, phone number, e-mail and the last four digits of the document number for which the ticket was issued. Passengers will also need to provide a description of the left items and indicate the place in the carriage where the items were probably left.
A search for left items can be done within 30 days from the beginning of the journey.
Items can be returned to passengers on presentation of their passport. Read more here.
An on-board service is available for the transportation of children aged between 10 and 16 years who are unaccompanied by adults. The children travel under the supervision of the train chief and the conductor of the passenger carriage.
The service costs 1,500 roubles.
It is possible to order the service at Leningrad (cashier window No. 1) or Moscow (senior ticket cashier’s window) railway stations.
To book the service, passengers need to:
- present an identity document;
- present a document proving the identity of the child;
- present a document confirming that the applicant is the legal representative of the child;
- fill out the relevant applications.
Applications for the service are accepted no later than two days before the train leaves the starting station.
Applications received less than two days before the train’s departure are accepted at points of sale providing that the service is available (i.e. if free seats are available). More details.
About the train and the journey on board
The train includes comfortable compartment carriages with seating. Each compartment can accommodate six people on soft armchairs.
All the train carriages are equipped with air conditioning and toilets that operate throughout the trip.
Carriage No. 4 has a special compartment for passengers with limited mobility and is equipped with seating.